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Our Business Process Outsourcing (BPO) services are designed to help businesses streamline operations, reduce costs, and focus on their core activities. By outsourcing non-core functions to our professional team, you can enhance operational efficiency while ensuring high-quality service delivery.
Our Services
Our Services
Call Center with Multilingual Support
Our professional call center team is proficient in English, Japanese, Chinese, and Burmese, offering 24/7 customer support across various industries, including travel, education, and e-commerce. Whether it’s phone support, online chat, or email services, our team ensures an exceptional customer experience. We leverage advanced CRM systems to efficiently track and resolve customer inquiries. We offer flexible pricing plans, including both dedicated and shared seat options, with prices starting as low as $280 per month.
E-Commerce Specialized BPO
We provide comprehensive, tailored BPO services for e-commerce clients, covering product listing, content creation, media (images and videos) production, product maintenance (information updates and inventory management), order processing, ad campaign management, and pre-sale and after-sale customer service. Whether on platforms like Amazon, Rakuten, Taobao, Shopee, Lazada, or independent stores, we adapt our services to meet the specific rules of each platform, offering efficient solutions to optimize your operations.
Website & SNS Account Management
We manage websites and social media (SNS) accounts for clients, including content writing, page design, social media posts, comment management, ad management, and data analytics. Utilizing advanced SEO and social media management tools, we help increase brand exposure and engagement with your audience.
Compliance & Content Review
We offer professional compliance and review services, including account verification, content review (videos, posts, images), and membership management. By combining AI technology with manual review processes, we ensure all content adheres to platform compliance standards. Our team has extensive experience in ensuring safety and compliance for social media platforms.
Data Collection & Processing
In today’s data-driven business environment, accuracy and timeliness of data are critical. We provide efficient data processing and management services, including data scraping, input, maintenance, analysis, and document management. Our team offers clients comprehensive and precise data support, enabling them to make informed business decisions. For instance, we’ve provided data collection services for AI model training for several AI companies.
AI-Driven BPO
AI-Driven BPO
Our BPO services are powered by cutting-edge AI technology, setting a new standard for business process outsourcing. By leveraging AI, we deliver highly efficient, accurate, and automated processes that help our clients significantly boost operational efficiency and reduce costs. With our AI-driven BPO services, we not only enhance the speed and quality of business processes but also create unparalleled competitive advantages for our clients.
Smart Automation
Smart Automation
Utilizing RPA (Robotic Process Automation) and AI algorithms, we automate repetitive tasks such as data entry, order processing, and report generation, minimizing human errors and speeding up workflows.
Natural Language Processing(NLP)
Natural Language Processing(NLP)
AI-powered chatbots and intelligent customer service systems provide quick and accurate responses to customer inquiries, offering seamless 24/7 support.
Intelligent Content Moderation
Intelligent Content Moderation
By combining AI-driven image recognition and text analysis, we ensure fast and efficient content moderation and compliance checks, safeguarding data security and regulatory compliance.
Why Choose Us
Why Choose Us
Comprehensive Services
We offer end-to-end BPO solutions covering customer service, logistics, technical support, and data management, tailored to meet the unique needs of each client.
Industry Expertise
With years of experience across various industries, our team possesses deep insights and best practices to deliver efficient and high-quality outsourcing services.
Cutting-edge Technology
We leverage advanced AI-driven tools, automation systems, and data analytics to enhance productivity, reduce costs, and improve service accuracy.
Selected Achievements
Selected Achievements
Website Content Management
Nokia Siemens Networks
Now rebranded as Nokia Networks, it is a world-leading provider of communication systems and solutions. We provide website content management services for them.
Data Processing
Kindai University
A large private university located in Osaka, Japan. We provide data processing services necessary for their research.
Data Collection and Annotation
iFlyTek
A renowned company specializing in intelligent voice and artificial intelligence technologies. We provide data collection services (text + voice) for Southeast Asian languages.
Multilingual Customer Service
Richimond Hotel
A chain hotel group in Japan. We offer online inquiry handling and translation services for foreign guests.。
Data Collection and Annotation
Tencent
Tencent is a well-known internet technology company. We provide data collection services for their AI laboratory to train generative AI models.
Market Research and Data Collection
Accenture
Accenture is the world's largest management and technology consulting firm. We provide market research services focused on the consumption and asset allocation of high-net-worth individuals in China.
Our Clients
Our Clients
Google Sites
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